Effective Date: 2nd July 2025

Who We Are

This website is operated by Cognaris Ltd, registered in the United Kingdom. We are committed to protecting your privacy and handling your data in a transparent and secure manner.

Our Contact Details

If you have any questions about this policy, please contact us at:

📧 Email: info@cognaris.ai

📍 Address: 2nd Floor, College House, 17 King Edwards Road, Ruislip, London, HA4 7AE. United Kingdom

1. What Information We Collect

We may collect and process the following information:

• Email address (via forms such as Facebook Lead Ads or our website)

• Name (if provided)

• Business or rental property information (if submitted voluntarily)

• Usage data (via cookies, analytics tools, etc.)

2. How We Use Your Information

We use your data for the following purposes:

• To deliver the free report or lead magnet you requested

• To send follow-up emails or marketing content (only if you opt-in)

• To improve our website and services

• To comply with legal or regulatory obligation

3. Lawful Basis for Processing

We process your data under the following lawful bases:

• Consent: When you voluntarily provide your details to receive our report

• Legitimate interests: For basic website analytics and service improvement

4. Sharing Your Information

We do not sell your data. We may share your information with:

• Email marketing platforms (e.g., for sending your guide)

• Trusted service providers who help operate our business (under data processing agreements)

• Legal authorities if required by law

5. How We Store and Protect Your Data

Your data is securely stored on encrypted platforms and cloud-based systems with appropriate access controls. We retain data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

6. Your Data Protection Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to processing or request a data transfer

• Lodge a complaint with the Information Commissioner’s Office (ICO)

For more details or to exercise your rights, contact us using the information above.

7. Cookies and Tracking

We may use cookies and similar technologies to track how you use our website. You can manage your preferences through your browser settings or our cookie banner.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

This privacy policy was last updated on 2nd July 2025.